Non-geographical numbers are very useful business tools. These include 0800, 0845, 0870 and 0871 numbers and each has there uses detailed below. We do not make a charge for setup on these standard numbers.
| Non-geographical numbers | |
|---|---|
| Freephone 0800 & 0808 Caller pays nothing Customer pays all costs |
Off-site employees benefit through reducing phone bills Low-cost access to LANs and other secure systems Low-cost access to Charities or Support Groups Improves access to customer care and helpdesk functions |
| Local Rate 0845 Callers pays local rate Customer pays less than freephone rate. |
Generates higher quality leads through deterring time wasters Saves caller money-Company share cost of call with their customer Access to B2B sales functions |
| National Rate 0870 Callers pays national rate Customer pays nothing and receives a rebate |
Revenue share opportunity Generates higher quality leads Helps subsidise other costs associated with services with low returns (fax, brochures and information) |
| Fixed National Rate 0871 Callers pays up to 10p per min (inc VAT) Customer pays nothing and receives a rebate |
Higher revenue share opportunity Higher Off-peak and Weekend revenue share |
| Enhanced Call Plans include | Time Dependent Routing Region Based Routing Call Distribution Call Forwarding |
| Features | Benefits for customer |
|---|---|
| Call Distribution | Can distribute calls according to size of offices/centres - ballance call loads to maximise productivity. |
| Region based routing | Simplifies advertising one number can be used nation wide. promotes regionalisation of calls. |
| Time dependant routing | Alters routing so, between all offices and centres, and on all days and times, all calls can be answered effectively extends operating hours. |
| Call forwarding | Sales enquires will not be lost due to numbers being engaged and unavailable. |