Lower your Broadband and Telephone Costs with ITS Telecom today!
Reduce your costs and SAVE money!
At ITS we can provide you with a Hosted Phone System for FREE, including an IP Phone and a generous call package as standard. Our systems use only high quality broadband lines to connect your calls – giving you greater flexibility and cost savings.
With no need for expensive onsite equipment, it means you’ll SAVE money when it comes to maintenance and upgrades. Our online self-service portal also means you can make any changes you like simply from the touch of a button!
With ITS Telecom our broadband is of only the highest quality with a stable connection and top of the range VoIP phone system has to offer.
A Phone & Broadband Provider That Cares
Ways we can help:
The ITS Telecom Hosted Phone System comes with a range of enterprise class features, everything an SME or Enterprise needs. We can also provide call centre features should you require them.
Affordable Broadband Provider
Let us improve your communications, SAVE you money and help your business grow.
Our Hosted Contact Centre for Call Centres service is available for commercial call centres.
With minimal or NO upfront costs, all you need is an internet connection which we will make easy for you.
Our 24 month Advance User Licence package, includes:
FREE Polycom Handset
Advanced Phone System Features
FREE Calls Between Extensions
Direct Dial Number
You can get ALL this for 1 low monthly rental charge, cheaper than a single BT line, CONTACT US today for more information or to get a FREE quote.
UK Broadband Provider
There’s massive call savings to be had, simply switch your broadband, calls and line rentals to ITS Telecom today. Our clients have saved over 75% against their BT bills, coupled with our unique billing you are assured to save money. Don’t just take our word for it, we can also do a BILL COMPARISON. Simply send us a copy of your itemised bill and we will show you the real-world savings you can make. Changing to ITS Telecom is simple, we’ll do all the work and you can keep your existing telephone numbers. The switch over is seamless, with no downtime.
- Affordable Broadband – We can help you to lower the costs of your business.
- Reliable Connection – A stable connection means you can benefit from a reliable phone and broadband service.
- Personalised Billing – We can discount specific aspects of your broadband, depending on the package you choose.
- Local Broadband Provider – We are a UK based broadband provider.
We will build and configure your phone system to your requirements. Your system will come with as many Polycom or Yealink IP Phones as you need and will be delivered to your different sites as requested. You simply plug them into your network and away you go. Remember, it’s flexible, so you can add extra extensions as your grow. You can also decide to use your own current telephone numbers or we can allocate new numbers for you. Optional on-site setup and training is available.
- Auto Attendant
- Hunt or Call Groups
- Call Transfer
- Call Forwarding
- Call Pick Up Groups
- Voicemail with Voicemail to Email and Remote Retrieval
- Mobile Twinning
- 3 Way calling
- Time of Day Routing
- Inbound Caller ID
- Outbound Number Presentation & Withhold
- On Hold Music
Using the UC Office desktop or mobile app, you can integrate with your existing Outlook contacts on your Android & IOS device, so you can call directly. Other features include:
- User Presence: See if your users are on a call, in a meeting or away.
- Set your status.
- Use the instant messenger chat feature to quickly communicate with users, even if they are on their mobile app.
- Set your extension to forward calls or twin to your mobile, home or remote office number.
- Do not disturb.
Should there be a disaster at your office, like a flood, fire or power failure, then you can quickly change the call routing to another office or site using your Self Service Online Portal from anywhere. Likewise, should there be a public transport strike, using the mobile app or soft phone, users can quickly work from home as if they were in the office.
The Online Portal is designed to be a Self Service feature so users can easily make changes to the phone system. Alternatively, you can opt for our managed service where we will make the changes for you.
In the portal at Admin Level, you have a dashboard where you can see an overview of the phone system, calls made and received, the latest changes made to the system, and you can also set up your own hunt groups and change the members of hunt groups if required.
At User Level, the dashboard gives an overview of each extension, for example, the call history and number of voicemails. You can also make changes to the call forwarding and voicemail options.
Your Advance User License includes 300 minutes to major UK Mobile Networks and 2,400 minutes to UK landline 01 & 02 numbers for each extension. You also get FREE calls between your own extensions wherever the extension is situated in the world or on a mobile device using the UC Office Mobile App.
AT ITS Telecom, you will always be allocated an Account Manager and a dedicated Technical Support Engineer who are situated in our UK office. They can help with anything you might need, from sales to technical problems, so you always get the most out of your ITS Hosted Phone System.
- My Room: This feature allows you to easily collaborate with users, not only on your phone system, but also externally. Send email invites to My Room, where you can conference call, share your desktop, use video calling and more!
- UC Mobile Office Add on: This app is the mobile version of desktop UC office and turns your Android or IOS device into your extension on the move. Ideal for busy directors and other staff who are often out of the office. Includes all the features of the Desktop UC Office App.
- Regional Numbers: You can add extra phone numbers from any UK dialling code area, ideal for marketing purposes or before you open your new office.
- Call Centre Features: Your system can include wall board call centre features and call queuing.
- Reception Console.
- Call Recording.
- Fax Messaging.
Our Happy Customer’s
We took on the VoIP telephone system 6 years ago, despite other providers telling us it wasn’t the way forward. As our company has grown, we now have 20 extensions over 3 locations and this growth has been easily managed by ITS Telecom with no fuss.
I would recommend the ITS VoIP system to anyone that runs an expanding business and wants flexibility without the constraints of a traditional phone system. Great service!
★ ★ ★ ★ ★
Fantastic, the best thing we ever did! We are now available 24/7 and never miss a call. ITS Telecom flexibility and features have really helped us grow our business.
★ ★ ★ ★ ★
When we needed a new telephone system, Mark was our consistent point of contact. He took us from an inefficient phone system to a great VoIP system that serves our needs perfectly. All the way through, and in the relationship since, Mark has been a supreme professional and we’re thankful that him and his business were able to make our business work so much better.
★ ★ ★ ★ ★
We use ITS Telecom’s services in our offices. The phone system is flexible and reliable. The calls are much cheaper than we could find elsewhere and the customer service and reporting leaves BT looking like Dinosaurs. I highly recommend Mark and his company.
★ ★ ★ ★ ★